July 6, 2022

3 Virtual Health Solutions Homecare Organizations Must Have by 2022

With virtual health’s rapid growth, it plays an increasingly important role in diagnosing and treating illnesses, as well as improving consumer well-being. The health care system we know today will undergo a massive transformation by the year 2040 due to empowered consumers, interoperable data, and a number of scientific and technological advancements.

In the future, virtual health will be a major component of our healthcare system. As a potential tool for enhancing prevention and care, virtual health can provide information, personalize, accelerate, and augment them in many ways.


According to research, virtual health will likely change the landscape of healthcare, forcing traditional business models to adapt to remain competitive and attract patients and consumers.


As we look ahead, here are the 3 Virtual Health Solutions Homecare Organizations Must keep an eye on:

1) Care Navigation:

Home health care services have been available for quite some time. However, these services have only recently gained popularity and recognition. During the pandemic, people turned to teleconsultations and home health care providers for safe medical care.

But, despite recent growth, there is still a gap in the home care services sector. People battling complex or long-term illnesses still find themselves making multiple trips to hospitals for treatment plans.

Despite the growing focus on virtual primary care delivery, face-to-face care remains essential. Patients requiring in-person care should have their virtual care integrated with local providers who can help guide them.

Care navigators provide a guided experience through the healthcare ecosystem, helping members seamlessly manage their care, whether that is at their onsite clinic, virtually, or in the community. Providing employees with one point of access to all their care needs increases employee engagement.

In addition to monitoring symptoms, care navigators help members return to work when they are ready.
Reasons your organization should offer healthcare navigation to your patients:

  • Increased Revenue
  • Improved Quality of Life
  • Reduced Disparities in Care
  • Speedier Diagnosis and Treatment
  • Improved Patient-Provider Communication

2) Virtual Health

With the COVID-19 pandemic creating more dispersed workers, employers had to adjust to a new reality of working remotely. As a result of this shift, companies have reevaluated the benefits they offer, recognizing that employees need access to care when, where, and how they choose. As a means of providing employees with easy access to high-quality care, many companies have opted to use virtual health.

In recent years, however, many organizations have discovered that standalone virtual solutions often aren’t sufficient for their needs. The demand for integrated digital and physical access models is expected to grow in 2022. Besides being more convenient, multiple access points lead to better outcomes and greater utilization when they are integrated with in-person care.

Data indicate there is a lot of variability in how patients access virtual care. According to August 2021, 73% of behavioral health appointments were conducted virtually, while 92% of physical therapy visits were conducted in person.

3) Remote Patient Monitoring

With more patients seeking care virtually, remote patient monitoring (RPM) has become increasingly important. RPM is a form of homecare telehealth that lets patients use mobile medical devices to collect and send patient-generated health data (PGHD) to healthcare professionals.

With RPM programs, physiological data such as vital signs, weight, blood pressure, and heart rate can be collected. RPM facilitates many of the routine checkups traditionally done in a doctor’s office via virtual primary care visits, including blood pressure readings and weight measurements.

In addition to real-time, data-driven monitoring, RPM platforms offer features such as chat rooms, groups, forums, file sharing, collaboration tools, reminders, alerts, monitoring dashboards, and mobile payment gateways.
Throughout the pandemic, these tools allowed many providers to continue providing care without requiring patients to leave their homes.

A combination of virtual health and RPM is poised to close the access gap as more employers adopt hybrid care models, eliminating the need for employees to take time off work, find transportation, or travel a long distance to see a doctor. By 2022, organizations should focus on flexible, scalable connected devices instead of single-use models to avoid point-solution fatigue.


A virtual healthcare solution is not only a great way to improve patient experience and increase patient satisfaction, but also helps save money, time, and other resources for your homecare or healthcare organization. The ability to provide both in-person and digital access points to caregivers, regardless of their physical location, ensures they can give patients access to care they need in the way that is most convenient.

With the right partner and benefits strategy, a tailored homecare solution can create a positive impact on your organization. If you’re looking to streamline your homecare processes and make your workplace more efficient, we encourage you to learn all you can about improving the patient experience with ZoftSolutions, the most reliable digital transformation company in Canada.

Tags digital transformation Healthcare home care remote patient monitoring