An Online Client Portal to Maintain Greater Visibility and Facilitate Transparent Collaboration between Customers and Caregivers
The transition of care providers creates a sense of uncertainty and discomfort in collaboration between Customers & Caregivers
Being isolated during the pandemic, customers needed more transparency and communication to ensure that their loved ones are getting the best care
Online client portal solutions proved to be helpful for better collaboration between customers and caregivers during pandemic conditions as the earlier on-call service booking did not give an option for the clients to view the caregiver profile/details.
Our Solution helped to foster the two-way relationship between client and care provider by maintaining greater visibility into care services and facilitating transparent communication.