November 23, 2021

Leaders Embrace New Technologies to Refine Home Health Care

Technology is considered to be the driving force and a game-changer in-home health care. Homecare has been part of the healthcare ecosystem for a number of years and it is no secret that the homecare industry is popular. However, the service has been very fragmented and unorganized due to issues like increasingly complex regulations, lack of consistency in terms of quality care, challenges inherent in business operational efficiency, employee productivity, etc.

In the years ahead, business operations are to become more complicated, and therefore, it’s important that leaders are committed to finding ways to improve business operations, enhance the patient-care driven systems, and better establish the overall homecare delivery.

Let’s take a look at how new technologies to refine home health care providers:


Use of Technology More Effectively

At present, the home care sector is gaining ground through progressively capturing the interest of investors, entrepreneurs, and business leaders. With advancements in technology, it is now possible to provide high-quality care in the vicinity of a known and comfortable environment.

In the last few years, there has been a 112% surge in home care agencies and the demand is increasing even further. According to the statistics, the hiring of home health and personal caregivers is to rise 42% by 2026.

Right from virtual healthcare to technologies like enterprise mobility solutions, RPA, AI, etc. digital transformation, is undoubtedly a key aspect of the future of homecare.

Implementing an All-in-One Homecare Management enterprise mobility solution can benefit you in the following ways:

  • Improve Patient Outcomes with support to virtual, in-person, and self-managed homecare, providing efficient, cost-effective, quality value-based care
  • Gain Visibility with Real-Time Insights
  • Help minimize risk, increase workflow efficiency, and ensure compliance
  • 24/7 access to schedules, route information, and patient record tracking
  • Fast real-time communication between patients, caregivers & the providers


Assessing Quality of Care with Voice-First Technology

Caregiving demands have now been evolving more with innovations and technological assistance. Voice assistant technology is a revolution, especially for elders and the disabled to make them feel more relaxed and interactive, making them self-sufficient in doing their daily routines using voice commands.

Virtual electronic assistants such as Google Home, Amazon’s Alexa, and Apple’s Siri have become increasingly popular in this category. And more recently, homecare providers have begun exploring the potential uses of such devices in the area of home care.


Creating a 360-Degree View

As technology continues to expand, the use of wearable devices, countless enterprise apps, and other technologies are on the rise, and a complete continuum of homecare, achieving a unified and 360-degree view of patient monitoring has never been more important.

  • The concept of a 360-degree view means that you have a comprehensive picture of the entire patient-based data which includes current health conditions, monitoring vital signs & medications, daily activity, and numerous other data points.
  • This centralized system enhances the experience of providers and caregivers as they are able to access data when and where they need it
  • Everyone across the patient’s care team has access to real-time insights to inform care plans and in cases also improve homecare outcomes.


Remote Patient Monitoring

Growing numbers of patients require professional homecare providers to engage in the timely intervention of care, and remote patient monitoring. But, to attain this, you need quality improvement approaches, standardized training and support of tools (to employees and family caregivers), and automated software solutions.
Remote patient monitoring uses technology and equipment in homes to send real-time information about patients to the care professional.

From routine monitoring of vital signs, symptoms to timely updates about health conditions, the customer is connected with the concerned care provider 24/7 to ensure that the quality of care is continuous and reliable.

For a case study of remote patient monitoring app that we have done for a homecare client, click here.


Virtual Care

More than just a trend, the value of virtual care has significant and long-lasting impacts on homecare delivery. Digitally enabled homecare will continue to play an evolving role in meeting citizen needs in the future, and by the end of 2030, digital homecare and health solutions are expected to have significantly higher investments.

Scope of Virtual Care:
  • Expand reach, connectivity, and better workforce matching to each patient
  • Enhanced coordination and quality of care
  • Reduce cost and improve efficiency
  • Improve chronic disease management and monitoring
  • Improve patient understanding with homecare plans & expand the accessibility of care
  • Reduce regional inequalities in access and standard of care


Reward Your Caregivers and Staff

Excessively high homecare professionals’ turnover rates have plagued the homecare industry to an extent in recent years, and this is considered as one of the main challenges faced by the homecare sector.

The reason behind this is largely attributable to insufficient training opportunities, pay gaps, limited benefits, etc. Pay raises, bonuses, discounts, gift cards, etc., are a few good ways of showing staff that their valued and are taken care of. After all, there needs to be a system of support and encouragement that can in turn make a big impact on staff retention & loyalty.

Home care policy and practices

The rising prevalence of diseases, coupled with a growing population of geriatric citizens, is boosting the homecare market especially in countries like Canada. Homecare demands a balance between protecting patient data and making data available to providers.

Public concerns about privacy and the potential for harmful or unethical uses of this data could upset this balance. But, now regulatory bodies have come up with new federal laws with a multi-pronged approach to protect health-relevant data while sharing beneficial information to companies that are into health & homecare.

With the use of data intelligence, you can make better decisions and also share information with system partners to improve the client/caregiver experience.


According to stats the “Global home healthcare market size was valued at USD 281B in 2019 and is expected to grow at a CAGR of 7.9% from 2020 to 2027”. Therefore the spending by organizations on mobility is expected to increase to 12-15% of the total IT expenditure by 2022.


Looking Toward the Future:

To attain quality care to meet the current & future growing demands, there must be a change in how patients are cared, and how the homecare professionals are valued. Emerging technologies have tremendous potential to reshape the homecare sector. Focusing on quality assurance of professionals, upgraded skills, smart devices & developing new competencies specific to the digital challenges ahead, can help benefit home health agencies to have greater flexibility.



Tags digital transformation